Q: Are your cleaning method safe for allergies and asthma?
A: Yes. At Top Bond Cleaning Brisbane our vacuums have HEPA filters which are safe for people suffering with asthma and allergies.
Q: What’s the time frame for a standard bond cleaning?
A: Depends on your property size and cleanliness condition, service time can vary from 3 – 8 hours. Our cleaner teams are available 7 days a week and we will try our best to set a time that suits your best convenience.
Q: Will any additional cost occur during the cleaning?
A: No. At Top Bond Cleaning Brisbane, once you accept our quote, what’s the final amount of money you will be paying.
Q: What if your cleaning is not up to the landlord or agent’s standard?
A: 100% bond money back. If there is anything we’ve missed or not up to the agent or landlord’s standard, please let us know and we will rectify it ASAP with no additional cost to you. This is our guarantee to you.
Q: Anything I need to do before your cleaners come?
A: For bond cleaning please make sure you have finished moving out everything before our team member arrives. And for the best outcome, please do not disconnect the electricity since we need power supply for our cleaning equipment.
Q: Payment methods?
A: Preferred payment method is bank transfer or cash. Payment is made directly to our cleaning team in cash at the beginning of the service. For bank transfer customer will need to make a payment at least 3 days prior to the proposed clean date due to the time to clear. A tax invoive will be provided upon payment.
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